We will deliver affordable digital entertainment to every Nigerian home – StarTimes boss
Mr Justin Zhang
On Wednesday, November 1, StarTimes officially commenced its much anticipated
daily subscription plan tagged pay per day.
In a brief chat with the media, the Chief Executive of the company,
Mr Justin Zhang gave more insight into the birth of daily and weekly subscription
in Nigeria.
Q: When was the decision to launch pay per day taken?
Answer: We reached a decision to introduce pay per day in Nigeria late 2016.
Although at that time, we were still testing the service in other African countries
where we operate and in the South-West region in Nigeria.
Q: Some people believe the pay per day service was introduced as a result of
competition in the industry?
Answer: That is not the case. Nigeria is our biggest market and so it would not
be a wise business decision to launch a product or service without proper testing.
The launch of our pay per day service had to be properly done so as not to cause
any technical disruption, hence the need to test for months and make corrections
where needed before rolling out a hitch free service. Also, as a highly innovative
company, we continually seek new ways to improve our customer experience and
satisfaction and pay per day is one of such.
Q: How was the service received by subscribers?
Answer: Positively, as expected. Many of our subscribers have already started
embracing the service. We get calls daily from customers seeking to get more information
about pay per day so that they too can subscribe. I would say that this service has been
much anticipated by Nigerians so we feel very happy to have pioneered the introduction
of daily payments from as low as N60 in the pay TV industry. Our aim is to ensure that we
deliver digital entertainment to every Nigerian home at very affordable rates and we will
ensure that this is done int he coming years.
Q: Is pay per view to be expected soon?
Answer: I think many people misconstrue the pay tv industry for the telecoms industry.
Technologically speaking, for the pay tv industry, it is almost impossible to select individual
channels based on customer preference and charge for each. While we are not ruling it
out completely because things may change in the future, I know this may not be happening
anytime soon given the technology on ground.
Q: What has StarTimes done recently to improve content?
Answer: A lot. For example, we have upgraded our movie channels list and now have more
safe channels for the kids to also enjoy. We also broadcast fairly recent new movies very
new series from Hollywood. For our Nollywood fans, there are many channels dedicated
to Nollywood movies and series now on StarTimes.
Very worthy of note is that we will be broadcasting the Russia 2018 world cup live on
StarTimes and this is in fulfilment of our promise to ensure that digital entertainment is
delivered to every home. All our subscribers will be enjoying live matches of the world
cup from the comfort of their homes without putting a hole in their pockets come 2018.
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